Platform Overview

The Claimflint Claims Automation Platform

A purpose-built layer that sits between your carrier core and your adjusters — enriching files, flagging leakage, and closing claims faster.

Platform Capabilities

Three Layers. One Continuous Workflow.

FNOL Intake — Every Channel, One Structured File

First Notice of Loss reaches you through six channels. Claimflint captures, normalizes, and structures every intake — eliminating the manual re-keying that slows most regional carriers.

  • Phone (IVR and live agent) with NLP transcript parsing
  • Web portal direct submission with real-time policy match
  • Mobile photo upload and claimant-facing intake app
  • Email/fax OCR extraction with fallback to agent review queue
<4 min from first contact to structured file

Claims Intelligence — Enrichment Before the Adjuster Touches It

Before the file reaches an adjuster, Claimflint's Intelligence Layer has already verified coverage, modeled reserves, scored fraud indicators, and identified subrogation potential.

  • Policy lookup and coverage verification against carrier core
  • Reserve modeling with severity classification
  • Fraud-indicator scoring using claim pattern matching
  • Subrogation potential flag on third-party liability files
  • Total-loss threshold pre-check for auto claims
~60% of files fully enriched before adjuster touch

Core Integration — Bi-directional, Real-time or Batch

Claimflint connects to your existing carrier core as a pass-through enrichment layer — writing structured claim data back to your ClaimCenter, Duck Creek, Sapiens, or Insurity environment.

  • Native REST API with OpenAPI 3.0 specification
  • Batch connector for mainframe and on-prem cores
  • Bi-directional claim status synchronization
  • Adjuster assignment and reserve push
  • DOI MCAS-ready output format for all jurisdictions
<30 days typical implementation time
Workflow Diagram

Claim File Flow, End to End

Claimflint platform workflow diagram showing claim file flow from FNOL intake through enrichment to carrier core export

Claim file flow from intake channel to carrier core export

Regulatory Design

Designed for Regulatory Reality

Claimflint handles claims workflow — not policy decisions. Every compliance feature below is structured to support your adjusters and your DOI reporting obligations, not to replace your E&O controls or your legal function.

NAIC Model 472 prompt-payment rules tracked per state — timing alerts before deadline breach, not after

DOI MCAS data feed-ready output formats — closed-file data export in submission-compliant structure for all jurisdictions

Unfair Claims Settlement Practices Act avoidance controls — SLA monitoring surfaces statute-approaching files before breach

Built with SOC 2 controls in mind — immutable audit trail on every claim action, role-based access, field-level encryption at rest

Get Started

See the Platform Against Your Own Claims Data

We'll map your current claims workflow and show where Claimflint's enrichment layer reduces cycle time — without replacing your carrier core or your adjusters. We don't replace your adjusters; we automate the file work that keeps them away from the file.